utd-control-panel/sup/search/010.txt

How to raise a ticket

UTD-Hosting's primary method of support is via our ticket system. To raise
 a new ticket, follow the following steps:

 Log in to the control panel
 Click on 'Tickets' in the main menu, or 'View or raise tickets' in the 
  sidebar
 At the bottom of the tickets page, enter a subject and message
 Press the 'Raise new ticket' button
 Your ticket has been raised, and it will now be displayed


 If you have problems raising a ticket, you can contact UTD-Hosting support
 by e-mail.