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- <?PHP
-
- define('SUPPORT_TITLE', 'How to raise a ticket');
-
- define('SUPPORT_BTITLE', 'How to raise a ticket');
-
- if (!defined('LIB_ACCOUNT')) { require('lib/account.php'); }
-
- if (!defined('UID')) {
-
- addDashboardItem('Useful links', 'Login', 'login');
-
- }
-
- addDashboardItem('Related articles', 'Getting support via e-mail', 'support/006');
- addDashboardItem('Related articles', 'How to reopen a ticket', 'support/014');
-
- $sbody = <<<SUPPORT
- <p>UTD-Hosting's primary method of support is via our ticket system. To raise
- a new ticket, follow the following steps:</p>
- <ul>
- <li>Log in to the control panel</li>
- <li>Click on 'Tickets' in the main menu, or 'View or raise tickets' in the
- sidebar</li>
- <li>At the bottom of the tickets page, enter a subject and message</li>
- <li>Press the 'Raise new ticket' button</li>
- <li>Your ticket has been raised, and it will now be displayed</li>
- </ul>
- <p>
- If you have problems raising a ticket, you can contact UTD-Hosting support
- <a href="005">by e-mail</a>.
- </p>
- SUPPORT;
-
- define('SUPPORT_BODY', $sbody);
-
- ?>
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