If there is a problem with your account, the status of your sites will show as disabled, with a brief reason. If you have exceeded your monthly bandwidth limit, you will see Disabled - bandwidth exceeded; if you are currently using more disk space than your package permits, you'll see Disabled - disk quota exceeded. Finally, if you have missed a payment on your account your sites will display Disabled - unpaid bill.

Finally, if the document root of your site is invalid, you will see a message saying invalid docroot. To solve this error, you need to create the appropriate directory for the site in your user directory. To view the site's current docroot, click on the 'settings' link in the overview. If you need further support, please raise a ticket.